Last Updated: August 2026
At B-LED (b-led.in), accessible from our official website and mobile application, the privacy of our visitors and users is of utmost importance to us. This Privacy Policy document outlines the types of information we collect, how we use it, and how we protect your personal data.
1. Information We Collect
When you visit our website, use our mobile application, make a purchase, or contact us, we may collect personal information such as:
Name
Phone Number (for order updates, call, and WhatsApp support)
Email Address
Shipping and Billing Address
Device & Technical Information (device model, operating system version, and standard logs required for app stability and performance)
2. How We Use Your Information
We use the collected information for the following purposes:
To process, fulfill, and ship your orders for LED bulbs, street lights, concealed lights, and other lighting products.
To handle warranty claims, technical support, and customer queries via phone call, WhatsApp, or email.
To improve our website and mobile application performance, services, and overall user experience.
To prevent fraud, secure transactions, and comply with applicable laws.
3. Third-Party Platforms and Services
Logistics & Payment: We only share necessary details (e.g., name, address, phone number) with trusted partners like payment gateway providers and shipping/courier services strictly to fulfill your orders.
E-Commerce Platforms: If you purchase our B-LED products through third-party e-commerce platforms like Flipkart, Amazon, or Meesho, those platforms collect and manage your data according to their own respective privacy policies. We only handle the warranty and direct customer support for those products.
4. Data Security
We are committed to ensuring that your information is secure. We implement industry-standard technical and organizational security measures to protect your personal details from unauthorized access, alteration, disclosure, or destruction.
5. Data Retention and Account/Data Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Right to Deletion: If you use our Mobile App or Website, you have the full right to request the deletion of your account and personal data.
How to Request Deletion: You can submit an account/data deletion request at any time by emailing us directly at info@b-led.in with the subject line “Account Deletion Request” or “Data Deletion Request”.
Processing Time: Once requested, we will verify and permanently delete your account information and associated personal data from our active databases within 7 business days.
6. Contact Us
If you have any questions, feedback, or require more information about our Privacy Policy or your personal data, please contact us at:
Company/Brand: M/S B-LED
Website: https://b-led.in
Email: info@b-led.in
Address: Village Post Kiswahi, Hamirpur – 210507, Uttar Pradesh, India